All posts by Bettye


Dear Partners:

Get a FREE COVID-19 test! Go to test or text COVID TEST to 855-48 Help get the word out and STOP the spread.

For New Yorkers with symptoms or questions about COVID-19, connect to a medical provider free of charge 9am to 9pm 1-844-NYC-4NYC


DCWP Worker Protection Hotline: Call 311 and ask for the Worker Protection Hotline Share:


“Return To School 2020”: Will update website on a regular basis:


Reopening NYC Businesses provides information and guidelines for businesses reopening in NYC.

New DCWP COVID-19 Hub  provides information and translated resources on scams, funeral planning tips, debt collection cease communications, student loans, free tax prep, license expiration and renewal dates, price gouging, and more.

Fact Sheet:

Pediatric Multisystem Inflammatory Syndrome

TLC Launches Resource Center Legal, Financial and other Services to Hard Hit Drivers

NYC LGBTQ COVID-19 guide. This mobile-accessible website contains nearly 100 listings of LGBTQ+ affirming services still available citywide, including food programs, legal services, health resources & more. Check it

Renters have rights in New York City and we will help you fight for those rights. Call 311 if you’re having issues. We will provide free legal help regardless of income or immigration status. Spread the word in multiple languages:

Pet owner impact by COVID-19 Call the Pet Hotline at 1-877-204-8821 8 a.m. to 8 p.m, 7 days a week

Student Loan Debt Tips During COVID-19

FAQ for Pandemic Unemployment Benefits

Centralized COVID19 page for resources:

Real-time COVID-19 updates Text ‘COVID’ to 692692 (NYC-NYC) for real-time updates from NotifyNYC Text ‘COVIDESP’ for updates in Spanish.

Confidentially self-report COVID-19 status and symptoms Go to

11,000 hotel rooms to help New Yorkers Quarantine If you’re a healthcare worker and need a hotel nycgov/covid19hotel

Free meals are available to every New Yorker at over 400 locations text ‘NYC FOOD’ or ‘NYC COMIDA’ to 877-877 for more. Learn more: Share: View the full Twitter thread for translations in multiple languages:

For DACA Recipients: For help renewing your application call ActionNYC at 1-800-354-0365 (we may even be able to help you out with the renewal fee. Share this resource:

Attention immigrant New Yorkers: Seek care without fear. Use of our health services related to #COVID19 will not be considered under the Public Charge rule and will not impact your ability to apply for a green card or citizenship. More info: Spread the Word:

Mayor’s Office of Immigrant Affairs Hotline If you have questions about immigration or how to access City services during the #COVID19 crisis Call our hotline at 212-788-7654 from 9am to 5pm, Monday to Friday, Email to Spread the word:

Volunteer, donate or partner with NYC:

Assistance for Organizations Including healthcare facilities, small businesses, non-profits and more

Services for Domestic and Gender-Based Violence Survivors You are not alone. We understand home is not always safe. For services visit Call NYC’s 24-hour hotline at 1800-621-HOPE or call 911 for emergencies More Resources:

Freelancers in NYC: If you’re facing nonpayment issues, file a complaint: Learn more:

It’s ILLEGAL for stores to overcharge you.  If you think a store excessively increased the price of items needed to prevent or limit the spread of or treat COVID19 you can: file a complaint at call 311 and say “Overcharge.” Learn more: Share in multiple languages:

New webpage full of resources for New Yorkers with Disabilities during COVID-19. For information on Food/Supply Delivery, Social Security/Medicaid Benefits, Home Healthcare Services and more visit:

Donate money, medical supplies or Personal Protective Equipment for front line workers

Affected by COVID-19? Find out what benefits you may qualify for and more English More resources are here as well:

Has your financial situation changed due to #COVID19? NYC Financial Empowerment Center counselors are available to support you over the phone with free financial counseling – it’s secure and confidential. Book an appointment at

Mental Health Support New Yorkers Can Access While Staying Home Resources and a 24/7 hotline at A free resource guide for all New Yorkers as well as services tailored to the needs of aging New Yorkers, veterans, students and young people, and people harmed by violence, crime or abuse:

Stop the spread of misinformation about COVID-19 and stand against stigma. If you have been harassed or discriminated against due to race, national origin, age, or disability, contact NYC Commission on Human Rights by calling 311. Call 911 if you are a victim of or witness a hate crime. Head to Spread the word:

Many city services are available to all New Yorkers no matter what your immigration status is and regardless of your ability to pay.  Visit the Mayor’s Office of Immigrant Affairs’ COVID-19 resource guide for immigrant communities during the COVID-19 pandemic Information is available in multiple languages:

To access SNAP online ordering Go to

COVID-19 Resources for NYCHA residents Go to

Learn more about COVID-19, or coronavirus, in American Sign Language. Share this video to remind New Yorkers to make a plan, gather supplies, and stay informed with @NotifyNYC:

NYC Food Delivery Driver Portal The City of New York is hiring licensed TLC drivers to deliver food to New Yorkers in need during the COVID-19 crisis. Learn more or Sign up

We’ve released a Work from Home Toolkit to help New Yorkers make the most of working from home. Check it out Spread the word:

DOE Graphics Library A collection of graphics on the DOE’s recent announcements that can be shared with families and educators, in all 9 DOE languages.

COVID-19 and Poison Prevention: Staying Safe While Staying Home You can find guidance with translations here:


********* COVID 19 UPDATE #3 DE NYCHA ********
Estimado Líder Residente,

Los esfuerzos diarios de limpieza de NYCHA se concentran en áreas de alto tráfico, incluyendo manijas de puertas, puertas de tolva, buzones y controles de elevadores, en nuestros 2,200 edificios, 3,843 vestíbulos, 3,140 ascensores y 25,805 pisos.
Continuamos haciendo que la información de COVID-19 esté disponible a través del alcance directo a los residentes a través de llamadas automáticas, correos electrónicos, carteles multilingües, la aplicación MyNYCHA, publicaciones diarias en las redes sociales y publicaciones en sitios web de residentes, empleados y públicos.
Les pedimos a los residentes que utilicen nuestros sistemas automatizados y en línea, incluida mi aplicación NYCHA, el portal de autoservicio, nuestros quioscos, para completar sus transacciones.
Alentamos a los residentes a llamar al CCC al 718-707-7771 para informar emergencias y programar reparaciones de mantenimiento de rutina en sus apartamentos y desarrollos. Los representantes capacitados están en espera las 24 horas del día, los 7 días de la semana para atender emergencias y programar reparaciones de mantenimiento de rutina de lunes a viernes de 6 a.m. a medianoche.
Cierres y suspensiones:

Con vigencia inmediata, hemos suspendido todos los cortes planeados hasta nuevo aviso.
Estamos deteniendo los desalojos de residentes mientras la Ciudad se encuentre en estado de emergencia.
Estamos alentando a los hogares que experimentan pérdida de ingresos a acceder a nuestro programa de dificultades de alquiler.
La Oficina de Audiencias Administrativas de NYCHA está posponiendo todos los casos por dos semanas, momento en el cual volveremos a evaluar el calendario de audiencias para determinar si la postergación debe extenderse.
Estamos posponiendo reuniones y eventos públicos en persona en las oficinas y desarrollos de NYCHA durante 30 días.
Estamos cerrando los Centros de Atención al Cliente de Brooklyn y Bronx al público, a partir del lunes 3/16.
Recomendamos que los líderes de la Asociación de Resident
es pospongan las reuniones de grupos grandes, incluidas las elecciones de residentes.
El equipo de compromiso de los residentes pospone todos los programas y reuniones de residentes.
Puede encontrar más información sobre COVID-19 aquí: Departamento de Salud e Higiene Mental de la Ciudad de Nueva York

Continuaremos manteniéndolo actualizado.

En asociación,

Departamento de Compromiso Residente, NYCHA

COVID 19 Update #3 from NYCHA

*****COVID 19 Update #3 from NYCHA********

Dear Resident Leader,

The health and safety of our residents and employees is our top priority. We are working with DOHMH, NYCEM and other City, State and Federal partners to closely monitor the current situation related to the Novel Coronavirus (COVID-19) in New York City. NYCHA leadership has been working closely with our government partners to ensure our approach and plans are thorough and responsive to a changing environment. We wanted to send an update on our efforts to date:

NYCHA has hired a contractor to clean senior buildings with a two-step treatment plan that includes cleaning and applying a deep-cleaning agent and a bio-ecofriendly protective coating that kills germs before it attaches to the surface. The deep-cleaner and protective coating are applied at the same time and typically lasts for 90 days but we are going to a 30-day cycle as a precautionary measure, and basic cleaning is recommended two times a week after application. Non-senior residences are being cleaned daily by a combination of in-house staff and caretakers and additional cleaning service companies. Our approximately 3,200 caretakers are also responsible for grounds maintenance, sweeping floors, checking roofs and waste removal. NYCHA’s daily cleaning efforts are concentrated in high-traffic areas – including door handles, hopper doors, mailboxes and elevator controls – in our 2,200 buildings, 3,843 lobbies, 3,140 elevators and 25,805 floors.

We continue to make COVID-19 information available through direct outreach to residents through robocalls, emails, multilingual posters, the MyNYCHA App, daily social media posts, and posting on resident, employee and public websites. We are asking residents to utilize our automated and online systems including my NYCHA App, the self-service portal, our Kiosks, to complete their transactions. We are encouraging residents to call the CCC at 718-707-7771 to report emergencies and schedule routine maintenance repairs in their apartments and developments. Trained representatives are on standby 24 hours a day, 7 days a week to handle emergencies and to schedule routine maintenance repairs for Monday through Friday, 6 a.m. to midnight.

Closures and Suspensions:

Effective immediately, we have suspended all planned outages until further notice. We are halting resident evictions for as long as the City is under a state of emergency. We are encouraging households experiencing loss of income to access our rental hardship program. NYCHA’s Administrative Hearing Office is postponing all cases for two weeks, at which time we will reevaluate the hearing schedule to determine if the postponement should be extended. We are postponing in-person public meetings and events at NYCHA offices and developments for 30 days. We are closing the Brooklyn and Bronx Customer Contact Walk-in Centers to the public, effective Monday, 3/16. We recommend Resident Association leaders postpone large group meetings, including resident elections. Resident engagement team is postponing all resident programs and meetings.

More information on COVID-19 can be found here: New York City Departmentof  Health and Mental Hygiene .

We will continue to keep you updated.

In Partnership,
Resident Engagement Department , NYCHA


Community Development and the Future of NYCHA – A Panel Discussion 4/24/2019

Under the RADar: Community Development and the Future…

Community Development and the Future of NYCHA – A Panel Discussion

Hunter College, Department of Urban Policy & Planning

Wednesday, April 24, 2019 from 6:30 PM to 8:00 PM (EDT)

Free Event


Hunter College School of Social Work Auditorium
2180 3rd Avenue
New York, NY 10035

Wednesday, April 24, 2019 from 6:30 PM to 8:00 PM (EDT)

RSVP at :

Event Details:

The future of the New York City Housing Authority (NYCHA) remains in a precarious state, with a growing $32 billion backlog of capital needs. Under HUD’s Rental Assistance Demonstration (RAD) program, Mayor de Blasio has committed to transferring ownership of 62,000 units (nearly one third of NYCHA’s housing stock) to private developers, who will leverage private financing sources in order to make much-needed repairs. While the RAD program offers potential to improve quality of life for residents, it also raises concerns around the preservation of New York City’s biggest resource of deeply affordable housing. This panel brings together advocates, tenant leaders, policy experts, and community development professionals to discuss the impending RAD conversions, implications for public housing residents, and the potential role of community development organizations in protecting long term affordability.

The panel will be moderated by Hunter College Master’s student Eliot Hetterly.

The panelists will include:

Matthew Washington, Deputy Borough President, Manhattan Borough President’s Office

Victor Bach, Senior Housing Policy Analyst, Community Service Society

Diana Blackwell, President of Fred Samuel Resident Association, NYCHA

Roberta Semer, Manhattan Community Board 7 Chair

Frank Lang, Director of Housing, St. Nick’s Alliance

Emily Kurtz, Vice President of Housing, RiseBoro Community Partnership

Ed Braxton, Program Officer, Enterprise Community Partners​

Have questions about Under the RADar: Community Development and the Future of NYCHA? Contact Hunter College, Department of Urban Policy & Planning

NYCHA shakes up federally-mandated compliance office

By Anna Sanders  | New York Daily News | Apr 17, 2019 | 3:51 PM

NYCHA replaced the official responsible for ensuring it complies with health and safety rules after criticism that Mayor de Blasio gave the important job to a political patronage hire.

Vilma Huertas-Cymbrowitz, named chief compliance officer last July, was replaced on Monday with three officials who will be responsible for overseeing NYCHA’s conformity with the same crucial regulations it’s flouted for years.

The scandal-scarred authority restructured the federally-mandated compliance office this week by adding a “quality assurance unit” and an environmental health and safety department, officials announced on Wednesday.

Daniel Greene, a former Cuomo administration official, was appointed acting chief compliance officer. Patrick O’Hagan was named acting environmental health and safety officer and Cathy Pennington was appointed acting quality assurance officer and senior vice president for information technology.

Restructuring of the compliance office – and choosing a new chief compliance officer – were specified in an agreement reached by de Blasio and the feds in January to settle a bombshell complaint alleging years of mismanagement at NYCHA.

Huertas-Cymbrowitz was made a special advisor to the NYCHA chair as part of the staffing shuffle.

The head of the City Council’s investigations committee blasted her as “patently unqualified” when she was made chief compliance officer last year. Bronx Councilman Ritchie Torres also said at the time that putting her in the job violated the intent of a federal consent decree, which NYCHA denied.

“I feel vindicated,” Torres said. “I was the first to expose NYCHA’s ploy to reduce the Chief Compliance Officer to little more than a patronage position. The CCO can and should be a catalyst for reform, rather than a creature of a failed bureaucracy.”

De Blasio and the authority entered into that consent decree after federal prosecutors sued City Hall in June 2018 alleging NYCHA officials for years lied and covered up their failure to address health and safety concerns in their developments, including toxic lead paint, mold contamination, heating outages and faulty elevators.

A federal judge shot down the consent decree last fall for being insufficient. In January de Blasio agreed to a settlement that includes a federal monitor and $2.2 billion in city funding for NYCHA over the next decade. NYCHA consulted with the monitor on the compliance office changes.

NYCHA fails repeatedly and continuously

“Today, NYCHA named leaders – working in consultation with our Monitor – to the three new and restructured departments called for in the Agreement,” interim NYCHA chair Kathryn Garcia said in a statement. “The appointments reinforce NYCHA’s commitment to accountability, compliance and quality assurance, and most importantly improving quality of life for our residents.”

The city has until mid-May to name a permanent NYCHA chair after missing an April deadline. As part of the settlement, the chair must be picked from a shortlist OK’d by U.S. attorney for Southern District of New York and the federal department of Housing and Urban Development.



Group Assisting NYCHA Tenant Leaders has a New Name but a Long History


NYCHA: Harlem developments not being sold and demolished

From: Rosalba Rodriguez, Borough President Gale Brewer’s Office <>
Date: 07/11/2016

FYI–I have received many calls and emails about a post made on July 8.  Below is the response and the article. 
Subject:  NYCHA: Harlem developments not being sold and demolished


NYCHA: Harlem developments not being sold and demolished

AmNews Staff Reports | 7/11/2016, 1:17 p.m.

The New York City Housing Authority (NYCHA) says rumors claiming that three Harlem housing projects have been sold to a ...

New York City Housing Authority (NYCHA) Houses Photo by Bill Moore

The New York City Housing Authority (NYCHA) says rumors claiming that three Harlem housing projects have been sold to a “billionaire housing developer” and are slated for demolition are not true.

The allegation stems from a WordPress blog post with the headline “Harlem Housing To Be Demolished” that appeared on the internet on Friday. The WordPress account and blog entry is authored by someone who identifies themselves as “Jett Rubenstein” claiming to be a Harlem resident from Boston and getting the information from a “reliable source.”

According to the post, the billionaire developer bought the Polo Grounds Houses, the Alexander Hamilton Houses and the Harlem River Houses with plans to demolish them and build luxury housing.

Only 10 percent of the new housing would be affordable and displaced NYCHA residents would get monthly vouchers and a “small moving stipend.”

Here is the full post:

Harlem Housing Projects To Be Demolished

By Jett Rubenstein / July 8, 2016

I am a Harlem resident originally from Boston. I have received some disturbing news regarding my community, from a very reliable source that an identified billionaire housing developer has recently purchased three Harlem housing project developments from the City Of New York, which will displace thousands of low-income families. The Polo Grounds Houses located on Frederick Douglass Boulevard at 155th Street, the Alexander Hamilton Houses on Adam Clayton Powell Boulevard and also the Harlem River Houses also located at Adam Clayton Powell Boulevard in Harlem.  These housing complexes which houses approximately 6,000 low-income tenants has been sold to a developer which will demolish the property and build 6,000 luxury condominium units ranging from 400,000-2.2 million dollars in early 2017 which 10% of the units being offered to middle income families with an average income of 58,000 a year through a special lottery. According to my sources, current tenants will be given a monthly voucher worth 1,000 dollars for rent and a small moving stipend to cover their moving expenses, but most tenants will not be guaranteed these vouchers according to a reliable source and many tenants will have to go on their own to find other housing. I have contacted several housing agencies and the Mayor’s office regarding this situation and neither agency will issue a comment regarding this breaking news matter. Of course, if I receive any additional news, I will update new information to my blog.

The blog post has gone viral getting heavy rotation on social media. It had been shared over 10,000 times on Facebook as of Monday afternoon.

In a statement to the AmNews, a NYCHA spokesperson said the rumors are completely false and that the agency has no plans of demolishing any public housing developments. The agency added that there are programs in place to prevent such a thing from happening.

“These rumors are 100% not true and irresponsible,” the statement said. “Every step NYCHA is taking under NextGeneration NYCHA, the Authority’s ten-year strategic plan, is to prevent the demolition and abandonment of public housing like other cities have done. NYCHA does not know the source of these false statements, which are intended to incite little more than panic, but residents can be assured they are completely untrue and baseless.”

The AmNews has reached out to Rubinstein about the allegation.

Judge to appoint special master to fix NYCHA’s mold issues

Dec 15, 2015
Thanks to : Rosalba Rodriguez
Deputy Director of Northern Manhattan Office
Office of Manhattan Borough President Gale A. Brewer
431 West 125 Street – Storefront
New York, NY 10027
Office 212-531-3030

Judge to appoint special master to fix NYCHA’s mold issues
A federal judge, fed up with NYCHA’s inability to abate toxic mold in its aging apartments, has agreed to appoint a special master to enforce a two-year-old agreement to fix the problem.
Manhattan Federal Judge William Pauley Tuesday granted a request by tenants to bring in an outside monitor to make sure the authority remediates “simple” cases of mold within seven days and “complex” mold problems within 15 days.
“The appointment of a Special Master appears warranted,” Pauley wrote in granting the request. “The failure to remediate mold and excessive moisture jeopardizes the health and welfare of hundreds of thousands of New Yorkers.”
The judge rejected a request by the tenants’ lawyers at the National Center for Law and Economic Justice to impose a penalty of $10,000 per apartment where mold returns after NYCHA claims it fixed the problem.
In his 8-page decision, Judge Pauley blasted NYCHA for its “indifference” in addressing the dangerous problem.
“NYCHA has been out of compliance with the Consent Decree from the day it was entered by this court,” he wrote.
“NYCHA’s justifications for its failure to comply are inadequate, and the attitude of NYCHA officials appears to be one of indifference.”
Pauley noted that no top NYCHA official bothered to show up at the last court hearing, and in his order Tuesday Pauley wrote that “because the health and general welfare of hundreds of thousands of NYC public housing tenants is a matter of great public importance” he will require a “senior policy-making NYCHA official” attend all future court appearances.
Two years ago this week, NYCHA signed off on a consent decree with housing advocates and lawyers who brought suit alleging that NYCHA’s failure to clean up its persistent mold problem was violating the rights of tenants who suffer from asthma.
In agreeing to the consent decree, NYCHA vowed to aggressively eradicate mold across its 328 developments. But the plaintiffs who filed the suit, the Metro Industrial Areas Foundation, a conglomerate of church groups pressing for housing reform in New York City, say in dozens of cases NYCHA only painted over the mold and it soon returned.