Category Archives: Uncategorized


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For New Yorkers with symptoms or questions about COVID-19, connect to a medical provider free of charge 9am to 9pm 1-844-NYC-4NYC


DCWP Worker Protection Hotline: Call 311 and ask for the Worker Protection Hotline Share:


“Return To School 2020”: Will update website on a regular basis:


Reopening NYC Businesses provides information and guidelines for businesses reopening in NYC.

New DCWP COVID-19 Hub  provides information and translated resources on scams, funeral planning tips, debt collection cease communications, student loans, free tax prep, license expiration and renewal dates, price gouging, and more.

Fact Sheet:

Pediatric Multisystem Inflammatory Syndrome

TLC Launches Resource Center Legal, Financial and other Services to Hard Hit Drivers

NYC LGBTQ COVID-19 guide. This mobile-accessible website contains nearly 100 listings of LGBTQ+ affirming services still available citywide, including food programs, legal services, health resources & more. Check it

Renters have rights in New York City and we will help you fight for those rights. Call 311 if you’re having issues. We will provide free legal help regardless of income or immigration status. Spread the word in multiple languages:

Pet owner impact by COVID-19 Call the Pet Hotline at 1-877-204-8821 8 a.m. to 8 p.m, 7 days a week

Student Loan Debt Tips During COVID-19

FAQ for Pandemic Unemployment Benefits

Centralized COVID19 page for resources:

Real-time COVID-19 updates Text ‘COVID’ to 692692 (NYC-NYC) for real-time updates from NotifyNYC Text ‘COVIDESP’ for updates in Spanish.

Confidentially self-report COVID-19 status and symptoms Go to

11,000 hotel rooms to help New Yorkers Quarantine If you’re a healthcare worker and need a hotel nycgov/covid19hotel

Free meals are available to every New Yorker at over 400 locations text ‘NYC FOOD’ or ‘NYC COMIDA’ to 877-877 for more. Learn more: Share: View the full Twitter thread for translations in multiple languages:

For DACA Recipients: For help renewing your application call ActionNYC at 1-800-354-0365 (we may even be able to help you out with the renewal fee. Share this resource:

Attention immigrant New Yorkers: Seek care without fear. Use of our health services related to #COVID19 will not be considered under the Public Charge rule and will not impact your ability to apply for a green card or citizenship. More info: Spread the Word:

Mayor’s Office of Immigrant Affairs Hotline If you have questions about immigration or how to access City services during the #COVID19 crisis Call our hotline at 212-788-7654 from 9am to 5pm, Monday to Friday, Email to Spread the word:

Volunteer, donate or partner with NYC:

Assistance for Organizations Including healthcare facilities, small businesses, non-profits and more

Services for Domestic and Gender-Based Violence Survivors You are not alone. We understand home is not always safe. For services visit Call NYC’s 24-hour hotline at 1800-621-HOPE or call 911 for emergencies More Resources:

Freelancers in NYC: If you’re facing nonpayment issues, file a complaint: Learn more:

It’s ILLEGAL for stores to overcharge you.  If you think a store excessively increased the price of items needed to prevent or limit the spread of or treat COVID19 you can: file a complaint at call 311 and say “Overcharge.” Learn more: Share in multiple languages:

New webpage full of resources for New Yorkers with Disabilities during COVID-19. For information on Food/Supply Delivery, Social Security/Medicaid Benefits, Home Healthcare Services and more visit:

Donate money, medical supplies or Personal Protective Equipment for front line workers

Affected by COVID-19? Find out what benefits you may qualify for and more English More resources are here as well:

Has your financial situation changed due to #COVID19? NYC Financial Empowerment Center counselors are available to support you over the phone with free financial counseling – it’s secure and confidential. Book an appointment at

Mental Health Support New Yorkers Can Access While Staying Home Resources and a 24/7 hotline at A free resource guide for all New Yorkers as well as services tailored to the needs of aging New Yorkers, veterans, students and young people, and people harmed by violence, crime or abuse:

Stop the spread of misinformation about COVID-19 and stand against stigma. If you have been harassed or discriminated against due to race, national origin, age, or disability, contact NYC Commission on Human Rights by calling 311. Call 911 if you are a victim of or witness a hate crime. Head to Spread the word:

Many city services are available to all New Yorkers no matter what your immigration status is and regardless of your ability to pay.  Visit the Mayor’s Office of Immigrant Affairs’ COVID-19 resource guide for immigrant communities during the COVID-19 pandemic Information is available in multiple languages:

To access SNAP online ordering Go to

COVID-19 Resources for NYCHA residents Go to

Learn more about COVID-19, or coronavirus, in American Sign Language. Share this video to remind New Yorkers to make a plan, gather supplies, and stay informed with @NotifyNYC:

NYC Food Delivery Driver Portal The City of New York is hiring licensed TLC drivers to deliver food to New Yorkers in need during the COVID-19 crisis. Learn more or Sign up

We’ve released a Work from Home Toolkit to help New Yorkers make the most of working from home. Check it out Spread the word:

DOE Graphics Library A collection of graphics on the DOE’s recent announcements that can be shared with families and educators, in all 9 DOE languages.

COVID-19 and Poison Prevention: Staying Safe While Staying Home You can find guidance with translations here:

Group Assisting NYCHA Tenant Leaders has a New Name but a Long History


Judge to appoint special master to fix NYCHA’s mold issues

Dec 15, 2015
Thanks to : Rosalba Rodriguez
Deputy Director of Northern Manhattan Office
Office of Manhattan Borough President Gale A. Brewer
431 West 125 Street – Storefront
New York, NY 10027
Office 212-531-3030

Judge to appoint special master to fix NYCHA’s mold issues
A federal judge, fed up with NYCHA’s inability to abate toxic mold in its aging apartments, has agreed to appoint a special master to enforce a two-year-old agreement to fix the problem.
Manhattan Federal Judge William Pauley Tuesday granted a request by tenants to bring in an outside monitor to make sure the authority remediates “simple” cases of mold within seven days and “complex” mold problems within 15 days.
“The appointment of a Special Master appears warranted,” Pauley wrote in granting the request. “The failure to remediate mold and excessive moisture jeopardizes the health and welfare of hundreds of thousands of New Yorkers.”
The judge rejected a request by the tenants’ lawyers at the National Center for Law and Economic Justice to impose a penalty of $10,000 per apartment where mold returns after NYCHA claims it fixed the problem.
In his 8-page decision, Judge Pauley blasted NYCHA for its “indifference” in addressing the dangerous problem.
“NYCHA has been out of compliance with the Consent Decree from the day it was entered by this court,” he wrote.
“NYCHA’s justifications for its failure to comply are inadequate, and the attitude of NYCHA officials appears to be one of indifference.”
Pauley noted that no top NYCHA official bothered to show up at the last court hearing, and in his order Tuesday Pauley wrote that “because the health and general welfare of hundreds of thousands of NYC public housing tenants is a matter of great public importance” he will require a “senior policy-making NYCHA official” attend all future court appearances.
Two years ago this week, NYCHA signed off on a consent decree with housing advocates and lawyers who brought suit alleging that NYCHA’s failure to clean up its persistent mold problem was violating the rights of tenants who suffer from asthma.
In agreeing to the consent decree, NYCHA vowed to aggressively eradicate mold across its 328 developments. But the plaintiffs who filed the suit, the Metro Industrial Areas Foundation, a conglomerate of church groups pressing for housing reform in New York City, say in dozens of cases NYCHA only painted over the mold and it soon returned.

Family earning over $1 million living in NYC public housing

by , PIX 11 News, Contributed by Rosalba Rodriguez, Deputy Director of Northern Manhattan Office, Office of Manhattan Borough President Gale A. Brewer

LOWER MANHATTAN — It pays to live in public housing.

PIX11 Investigates has found over 1,500 households earning six-figure salaries while living in New York City Housing Authority apartments.

“They should move them out,” said Carmen Santiago, an Alfred E. Smith Houses resident.

Housing records obtained by PIX11 Investigates show a family reported making nearly a million dollars while paying only $1,574 in monthly rent for a three-bedroom apartment.

The household’s annual income was $497,911 and the head of household owned real estate “that produced $790,534 in rental income between 2009 and 2013,” according to a report by the Inspector General for the U.S. Department of Housing and Urban Development.

“If you’re making more than the mayor of New York City, you should not be living in public housing,” said Councilman Ritchie Torres, who is chairman of the Public Housing Committee.

The city housing authority isn’t urging its deep-pocketed tenants to pack up and leave anytime soon.

“We’ve encouraged, as has HUD, mixed-income communities. It’s a very small percentage,” said Shola Olatoye, the chairwoman of NYCHA.

HUD has urged its public housing authorities to evict tenants who make too much money to qualify for government subsidies.

“This audit, like others, provides HUD an opportunity to re-evaluate policies and initiatives and make improvements where necessary,” said Jereon M. Brown, an agency spokesman.

“As a result, HUD is taking additional steps to encourage housing authorities to establish policies that will reduce the number of over-income families in public housing.”

The current waiting list for apartments in NYCHA apartments has soared to 302,079– that’s up from 250,000 in 2014.

“We have a housing crisis in this city as evidenced by our wait list,” Olatoye said.

Mayor Bill de Blasio said NYCHA should create a pathway out but a formal plan hasn’t been discussed.

“I think there are some situations where, yeah, families should, if they get to a strong financial place, move along,” de Blasio said.